EFFECTIVE 2/1/2022: Guests no longer need to make advance reservations or have a timed entry. The Zoo originally required advance reservations after opening its doors from the three-month closure due to Covid-19. During its quietest time of the year, the decision was made to slowly ease back into the walk-up ticket purchases, although visitors can still purchase tickets in advance online for speedy entry. Tickets purchased online will be valid for the date purchased only and can be used anytime starting at 9:30 am until and 3 pm when the entry gates close. Advance reservations and timed ticketing for everyone, including Zoo members, may be used in the future during high traffic times or events like spring break, or the popular annual event, ZooBoo.
A non-refundable $1.05 Conservation and Technology Fee applies to all tickets purchased online and onsite. More than half of the fee directly supports the Zoo's Conservation Fund that protects wildlife and wild places locally and around the world through research, education, breeding programs and other initiatives. The Technology Fee will enable the Zoo to provide a seamless reservation and entry experience for guests and members.