Admissions

The guidelines listed below are TEMPORARY and will be lifted once it is safe to do so. Changes can occur at any time. 

This is a timed ticket and valid only for entry at that chosen time.   If you arrive early, please wait in your vehicle until your scheduled time. Zoo guidelines for entry requires that everyone in your party ages 2 and older have a timed ticket.

All Zoo visits now require a timed ticket for both members and non-members that must be reserved online. Member tickets are FREE, but you are required to reserve a timed ticket online. 

A non-refundable $1.05 Conservation and Technology Fee applies to each ticket.  More than half of the fee directly supports the Zoo’s Conservation Fund that protects wildlife and wild places locally and around the world through research, education, breeding programs and other initiatives. The Technology Fee will enable the Zoo to provide a seamless reservation and entry experience for guests and members.

SAFETY PROTOCOLS & PROCEDURES

Some exhibits and amenities are currently closed. The Australia Walkabout is closed as it is now a transitional space for the arriving and departing animals.

Visit virginiazoo.org/reopen for the current status of exhibits and amenities.

MASKS AND SOCIAL DISTANCING:

• As of August 3, 2021, in accordance to the mandate set by the city of Norfolk, masks are required to be worn by those ages 5 and up in all city buildings, which includes the following locations at the Virginia Zoo:
  o Gift Shop
  o Restaurant
  o Zoo Train (in line and on the train): Physical distance cannot be maintained
  o World of Reptiles
  o Membership Office
• Refusal to wear a mask at the specified locations can be grounds for dismissal from the park.
• Some programs will require masks. Participants will be notified at the time of registration and that information will be clearly available on our website. 
• Masks are required for staff and participants in education programs that include children under 12 (in accordance with the governor’s guidelines for schools). 
• Masks are required for everyone on indoor behind-the-scenes tours, regardless of vaccination status.
• A limited number of entries allowed per day at timed intervals
• No-contact entry with online, advanced reservations
• Sanitizer stations located throughout the park, including food locations
• Increased cleaning procedures